GENERATE + DESIGN + SELECT PROJECTS
Our community-centered methodology begins with Generate + Design events. These two-day facilitated sessions bring people together who work to address a particular issue area. We explore pain points and possibilities and design technology prototypes that solve local problems, together. These prototypes are distributed in public places as part of the community-centered SELECT process, where community members offer critiques that inform future technology designs.
What follows are recent examples of this work.
Accessing food assistance
We organized a two-day Generate+Design session at the Indianapolis Public Library that included organizations and government leaders working on food insecurity in the region. Together, we generated ideas that led to three mobile app designs that solve particular problems in their area.
Visit our Medium page to learn more about what happened.
To collect local feedback and identify public need, the Select process included displaying posters describing the app designs in 38 public places all around Indianapolis as well as online. Data, insight, and recommendations were provided to the Mayor's office in Indianapolis and this information informed more local explorations and events held by community stakeholders, culminating in to the development and launch of Community Compass, a mobile app that includes many of the features developed during the original Gen+Design event in Indianapolis. We are thrilled with the outcome!
Improving service delivery at domestic violence organizations
Staff from domestic violence organizations gathered at the Philadelphia Free Library to consider how technology might help solve problems that providers encounter.
Ideas spanned tools that improved processes and information acquisition in a field commonly impacted by a high turnover rate, to an app that provides virtual and real-time resources to survivors.
Due to COVID-19, efforts to gather insight as part of the Select process were postponed. If you're interested in providing feedback, please read more about the mobile app designs and provide your comments.
Solving local problems in Brazil
Community members gathered at public libraries to participate in Gen+Design events in three regions in Brazil. What followed were three mobile app designs that were developed into posters and displayed at public libraries across Brazil.
The mobile app ideas received a considerable amount of feedback and comments, resulting in the development of a community project, a web service, and a mobile app. Read more about the Feito Na Biblioteca project.
In partnership with Kintone, we gathered people from Bay Area youth services, food insecurity, policy, government, and social services organizations to consider how technology might help solve problems related to youth food insecurity.
Participants created designs that solve problems critical to childhood hunger. Their ideas were developed into posters that accompanied events in Boston, Chicago, and Los Angeles. Feedback from these events and comments received online informed a design that will be developed by Kintone.